Our Prevention Policy for COVID-19

As the situation with COVID-19 continues to evolve day-to-day, our top priority during this time is to ensure the health and safety of our employees, clients, and community. 

At Grace & Company, taking care of each other is important to us. We have therefore taken new measures to ensure that you have peace of mind when receiving your orders. For example, all staff members have been trained on proper hand-washing procedures, work areas are disinfected and cleaned prior to shipping each order. We also offer free curb-side and contactless delivery for all local customers. 

UPDATE: 09.11.20

REOPENING OUR DOORS: THE NEW NORMAL

For your peace of mind, we will be implementing new shopping protocols that we will ask our customers to respect. For example, we will be asking all customers to wear a mask (if you do not have a mask, one will be provided for you), to disinfect their hands at our sanitizing station upon entering, and finally, to refrain from handling any merchandise while in the store, as staff will be able to assist them with taking items to the cash. Please note that all staff will maintain a 6 foot distance at all possible times. 

As well, we will be limiting the number of customers inside the store at once to two (2) people. We will also be scheduling private shopping sessions with any interested customers. These shopping sessions will be available by appointment and must be booked at least 1 day ahead to reserve a slot. Customers will be able to book starting May 6th. You can make an appointment by calling 204.292.9394 or contacting us through email. We will be open to walk-ins as well, but appointments will take precedence. 

And finally, we will ask that anyone who is not feeling well, respect our request that they do not shop in the store. Instead, we are happy to offer online shopping with new products being added every week! Curb-side pick up will still be available for everyone.

We thank you for your continued patronage during this time and for your understanding. Thank you for continuing to #supportlocal by taking the steps to #shopsmall. 

With care,

Dorota